From an established company belonging to Fortune 200 List, I have under my record, 13 years of experience in Customer Service handling Order Management & Product Technical Support, 6 years of which as team leader.
Emerging freelancer to provide remote service in the field of General Office Assistance, Customer Service, and Social Media Management & Marketing.
Add work experience to your profile. (optional)
– Social Media Manager
– Lead Generation & Cold Calling Specialist for Real Estate
Social Media Manager
– Social media accounts creation
– Increasing connections, engagements and monitoring
– Content creation and scheduling
– Directory and Google Business registration
Manages daily operation to oversee team productivity and efficiency in support of the overall business goal.
– Monitors team metrics adherence.
– Provides and facilitates necessary training.
– Ensures policies are strictly conformed.
– Handles critical customer concerns/escalations.
– Provides technical assistance to resolve product inquiries from giving recommendations up to relevant quotation.
– Assists in the technical documentation and updating of catalogs and standards.
– Works closely with the Engineering Department for product improvements and updates.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.