Profile of Richie Mendoza

Richie Mendoza Social Media Manager & Creative Designs Virtual Assistant
1 Year(s) experience 0 Project(s) worked Philippines
$8.00 /hr $0 earned
Graphics DesignSocial Media Management and MarketingVideo Editing

I help entrepreneurs reach their customers and raise brand awareness through social media and creative designs. 

My usual workload revolves around, but not limited to digital and interactive assets and visual identity: 

  • Online & Print Advertisement
  • Website creation using WordPress
  • Social Media Management
  • Logo Design
  • Audio Editing for Podcast
  • Video Editing for Vlogs

If you’re a business owner, coach, or creative who is struggling to find time in your day to focus on the big picture I’d be happy to help! 

I am committed to providing the very best service to you and it is my number one goal to treat your business like my own.

I would love to chat with you and see how I can help you get back to doing what you love! 

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Virtual Assistant

    Freelancer

    January 2018 - Now

  • Technical Support Representative

    Sutherland Global Services - Microsoft

    July 2016 - October 2017

    Technical Support for Office and Windows download, installation and activation. I am also in charge of troubleshooting Windows operating system problems, diagnosing and solving hardware or software faults through remote assistance.

  • Collection Specialist

    TATA C o n s u l t a n c y S e r v i c e s - A G L

    August 2015 - March 2016

    Responsible for reaching out to customers to collect payment for overdue bills. Acts as the liaison between creditors and customers and manages overdue accounts. I also help in establishing payment arrangements based on the company\’s procedure.

  • Customer Service Representative

    E x p e r t G l o b a l S o l u t i o n s - T M o b i l e

    May 2014 - July 2015

    During my stay with the company, I attract potential customers by answering product and service questions. As a Customer Service Representative, our main role is resolving product or service problems by clarifying the customer\’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Technical Support Representative

    Teletech - Clearwire

    July 2012 - April 2014

    As a Technical Support Representative, I am responsible for giving customers detailed instructions in troubleshooting Clear Modems, Radio Frequency and Internet Speed over the phone. I am also responsible for processing payments using a debit and credit card and up-selling Clearwire\’s products and services.

Certification

  • FVA Coaching Program

    Filipino Virtual Assistance

    November 2017 - December 2017

    The course teaches Virtual Assistance Tasks Training, Social Media Management and Marketing, Simple Web Design, Content Marketing, Lead Generation, Email Marketing and SEO Strategies.

Education

  • Bachelor of Science in Hotel & Restaurant Management

    University of the Assumption, Pampanga

    June 2005 - March 2009

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