Hi! My name is Noela Abish D. Casta or you can just call me “Noela”. I am a Virtual Assistant residing here in the Philippines. I have started my freelancing journey back in February 2018 wherein I have enrolled in Freelancing Course under Filipino Virtual Assistance. Under the supervision and encouragement of my coach, Ms. Julmar Grace Locsin, I was able to finish the whole course in proud colors. I was able to obtain a Gold certificate – a certificate that was given to those exemplary students who were able to accomplish tasks assigned throughout the course. Shortly after, I was hired by clients from Australia, Canada, and the Philippines. I did tasks as a General Virtual Assistant, Social Media Manager, Creative Writer, Photo Editor, and Graphic Designer. Aside from my Freelancing experience, I have professional experiences with an Online Teaching company for 1 year and 8 months and a Call Center Company for 4 years and 10 months. With those, the English language is one of my specialty. I have also graduated as a Nurse and have an active license as a PHRN. I am very passionate about work and is extremely focused. I am keen to details and can manage time wisely. I can work with different types of people and is very understanding. With this, I can work with teams but I can also work alone. I always see the good in everything and everyone. I am dedicated and give my best always.
Outside of work, I am a new mother of a cute little boy who enjoys creating comics and listening to music. I also love traveling, watching movies, baking and is a food-lover
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– Oversee operations and develop measures to motivate employees and undertake office management.
– establishment and implementation of departmental policies demands
– strengthen the relationship between the organization and its clients by recruiting quality staff members.
– oversees the department and checks whether it is meeting the set customer satisfaction goals.
– establish performance parameters and gauge employees’ personal targets.
– monitor staff’s performance and coach them for any improvements.
Currently serving as a Clinical Support Technician or Virtual Medical Assistant for a clinic in Oklahoma City, OK, USA. I am responsible for taking inbound calls from callers (mostly patients, other providers, etc). I provide information about their schedule and also take messages from them that they would want the clinic staff to know. I also transfer callers to the persons in the clinic they are requesting for.
Does Basic Photoshop editing of Graduation Photos. 8R and Wallet sizes for 300 Kinder students.
General Secretarial tasks such as arranging email, transcribing PDF documents to excel, messaging influencers in Instagram for Advertising opportunities, creates Interactive Social Media content, and looking for holiday homes for weekend vacation. Did research for her business
Creates a short, but creative name of the product that captures the attention of the buyer. Writes a creative description of the product (minimum of 2 and maximum of 3 paragraphs).
Social Media Set-up in Facebook (page), Twitter, Instagram, LinkedIn, Hootsuite and Buffer. Created logos for client Created graphic content thru Canva.
Created Calendar Content good for a month.
Scheduled content in Facebook, Hootsuite, and Buffer.
Teach non-native speakers to read, write and speak English.
Help students learn English grammar, pronunciation and conversational skills.
Receives inbound calls from Healthcare Providers and Members.
Provides Customer Support to Healthcare Providers and Members.
An expert in a certain field or line of business.
Provides support by giving answers to scenario-based questions for Process Improvement.
Educating and providing awareness to Customer Service Representatives.
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9/19/2018 HIPAA Training with Transmedd
led by Rob Raroque, MTM
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.