Profile of Khenn Mark Baybay

Khenn Mark Baybay Social Media Manager
2 years experience 0 Project(s) worked Philippines
$4.00 /hr $0 earned
Email MarketingFacebook MarketingGeneral Virtual AssistanceGraphics DesignSocial Media Management and Marketing

Equipped with enough knowledge about Social Media Marketing and Management and a lot of positivity, I can be your perfect online buddy to help you with your administrative needs.

I can create and manage your social media profiles, create and manage ads. I can also create and manage a website thru Wix, WordPress or Shopify. I have knowledge in photo enhancement and do some graphics and logo designing as well.

I also have worked in BPO industry for at least 4 years. I have been assigned to Customer Service and have been promoted to Complaint Management.

I will make sure that your business will be my priority and make it visible in the market. I would hope to be part of your company or campaign to help it grow to the very best it can be. I would make sure that I will be worth every cent that you are going to pay me.

Please feel free to contact me if you have any questions or clarifications regarding my areas of expertise.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Freelance E-mail Support Agent

    Valuelink

    July 2018 - Now

  • Freelance E-mail Support Agent

    New Media Services

    June 2016 - June 2018

  • Complaint Specialist

    TeleTech Lipa

    May 2012 - July 2015

    Telco Prepaid Services / 1st Level Prepaid TSR
    • Answers incoming calls relating to prepaid services (activation of prepaid kit, modification of service, etc.) and doing basic troubleshooting procedure for both prepaid mobile phone and mobile broadband services.

    Telco Residential Sales and Billing
    • Handles customer inquiry relating to their postpaid services like mobiles and mobile broadband, telephone lines, home internet services and television services.
    • Does upselling and selling products to customers that would not only be beneficial for them but also cut cost on their bill.

    Telco Complaints – Residential Billing
    • Handles customer complaint about bills and services. Calm upset callers, repair trust, locate resources for problem resolution and design best-option solutions.

Education

  • Bachelor of Science (B.S.), Information Technology

    Lyceum of the Philippines University - Batangas

    June 2007 - October 2011